Ethics and Transparency
Servier is a Vigilant, Responsible Player.
Our approach to ethics and transparency serves to ensure that we conduct ourselves in an exemplary and honest manner. It enables us not only to comply with regulatory requirements on conducting business, but also to meet stakeholder expectations in order to ensure fair and balanced working relationships.
Driving Trust and Performance Through Ethics and Compliance
Compliance guides everything we do and the way we do it – day in, day out. Beyond complying with legislation, regulations and other industry codes, we strive to bolster our compliance program regularly by allocating ever-more resources and means, strengthening our anti-corruption system, and integrating compliance into our risk management strategy.
Focus
The Servier compliance program encourages all employees to behave in an exemplary manner. It enables us to achieve our strategic objectives with integrity.
Two Fundamental Reference Documents
All Servier employees pledge to uphold compliance day in and day out, committing to abide by the Code of Conduct, a reference guide developed as part of the Servier’s Ethics Charter.
Ethics Hotline
Employees can communicate concerns of ethical nature through Servier’s Ethics Line.
Contact the Ethics Line
Ethics Charter
Ethics involve thought and action. In our Ethical Charter we have united the principles that guide our ways of being and doing in relation to those with whom we interact.
Servier’s Ethics Charter
Code of Conduct
This code of conduct forms part of Servier’s Ethical Charter. It defines the guidelines common to the Servier Group and applicable to all employees and all persons working for Servier or on its name.
Code of ConductEthics Hotline
Servier encourages open, considerate dialogue within the company. To this end, it provides employees and third parties with an Ethics hotline that allows them to report any behaviour or practice that goes against the Ethics Charter, the Code of Conduct, internal standards, or applicable laws and regulations.
Our whistleblowing system is based on the principles of:
- Respect for anonymity
- Confidentiality
- Protection of personal data
- Protection against retaliation
Servier ensures the integrity and confidentiality of reports at all stages of the processing process. Even if the allegations prove to be false, no retaliation is tolerated against those who have used this mechanism in good faith.
Interactions with Stakeholders
Our commitment to ethics also extends to our suppliers and partners, who are expected to act in accordance with applicable regulations and our ethical principles, particularly our Code of Conduct and Ethics Charter.
Furthermore, we engage in transparent, honest and regular dialogue with our stakeholders in the health sector. We do this, first and foremost for patients, because improving care and quality of life remains our guiding light. And when it comes to driving change and progress in our industry, we are on the front line.
A set of guidelines has been drawn up to structure responsible relationships with our stakeholders and keep such activities in check. These guidelines apply to all Servier employees and third parties that represent Servier, in every country in which it operates.
Policies and Procedures
Suppliers engaged in a business relationship with Servier are expected to adhere to and comply with the principles set out in the following Servier reference documents:
FINANCE
- Solvency
- Minimizing financial dependency
COMPLIANCE
- Anti-corruption
- Preventing influence peddling
CSR
- CSR commitments
- Preventing risks of breaches to human rights, health & safety and the environment
DATA PRIVACY
- Protecting your privacy and pledges to handle your personal data with care
UNDECLARED WORK
- Compliance with the duty of care
IT SECURITY
- Servier pledges to protect its data and any data it may come to handle