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OUR COMPLIANCE POLICY

“Ethics involve thought and action. Our complete involvement and full commitment, both individual and collective, to persistently embody our Ethical Charter and Code of Conduct are vital to the achievement of our mission.”
Olivier LAUREAU, President of Servier

Servier Middle East Compliance Program’s mission is to promote an organizational culture that encourages ethical business behavior and a commitment to compliance with all applicable laws, regulations, and professional industry codes, locally, regionally, nationally, and internationally, driven by our vocations and consistent with our obligation to integrity, transparency, and fairness.

Servier Code of Conduct forms part of Servier’s Ethical Charter; it defines the guidelines common to the Servier group and applicable to all employees and all persons working for Servier or in its name. Our Code of Conduct is the foundation of our Company’s interactions and engagements with Healthcare Professionals (HCPs), Healthcare Organizations (HCOs), Patients, Patient Groups, Business Partners, and Competitors. These values and standards apply globally, wherever our Company does business.

Download our Code of Conduct

Download our Code of Ethics

Our Compliance Program operates across five fundamental elements through which we strive daily to fulfill our mission

The Compliance Team, supported by the ME Compliance Executive Committee, oversees the compliance program’s implementation and regularly discusses compliance issues that strengthen and improve the program
Directives & Procedures Policies and Procedures are written and communicated to aid the employees to comply with laws and regulations and internal rules. They also set the standards for compliant business conduct and help to identify instances of noncompliance.
Regular training and education are provided to ensure employees are knowledgeable about the Company’s policies and procedures and proper business behavior.
Various communication methods are applied throughout the year to raise awareness of compliance issues and strengthen its culture. It also provides lines for seeking guidance or reporting actual and suspected violations.
Internal cyclic monitoring and auditing and evaluate our Compliance Program’s effectiveness and identify improvement areas.
Compliance TrainingCompletion Rates in 2023
Compliance Fundamentals99%
Servier Ethics Line99%
Conflict of Interest99%
Gift & Invitations99%
GDPR & Data Privacy99%

Do you have any questions about our compliance policy? You can email us at compliance.sme@servier.com